Click & Collect
About Click & Collect
Click & Collect Service Shop online from the comfort of your home and have your items ready for collection by visiting the store. Save time by ordering in advance and let us prepare your order for collection. Larger items can be delivered by arrangement.
Is there any additional cost?
Our Click & Collect is a FREE service, so you only pay the price of the items ordered and collected. In the event the item is subsequently delivered, please see charges schedule under Deliveries below.
How Do I Use Click & Collect?
Simply add items to your cart and from the checkout choose the Click & Collect option. Enter your payment details at checkout and place your order. You will receive an email confirming your order has been received. You will receive a second email / SMS message that your order is 'ready for collection' at which point you can visit our store to collect your order. Please do not attempt to collect your order without receiving the confirmation that your order is ready as this may cause delays. We do our best to have Click & Collect orders ready within 2-3 hours of placing the order.
Where Do I Collect and pay In-Store?
Visit our customer service desk inside the front door of the store. If you are collecting a 'Yard item' you still need to come into the store so that your payment can be processed.
When Can I Collect my order?
You will have 2 working days from the original date your order was placed to collect your order. If your order is not collected within this timeframe, the products may be re-sold.
What Happens If My Ordered Item(S) Is Not Available?
On the rare occasion that an item is not available we will contact you to discuss your order. If a product is "Available to order" we will organise collection from the supplier and contact you to arrange your collection.
Can I Cancel My Click & Collect Order?
If you wish to cancel your order, you can do so by sending an email to customerservice@tractamotors.ie or calling us on 049 43 75900